No power on the board.
– Power to the transformer is on and the connector block from the transformer to the control board is wired correctly.
– At the control board check both battery and transformer white connector blocks are correctly plugged into board.
– Check fuses are both working. 15amp for stand-alone transformer.
– Check there is 24vac into and out of the Control box fuse.
– The batteries are connected to the control board and read higher than 24vdc.
– Try removing optional extras such as beams and probes to see if they are draining the power.
A single arm activation isn’t working.
– Check DIP switches are set correctly for single arm. SW2 DIP8 Set to OFF
– Make sure the ram is connected to motor 1 and not motor 2.
– Your remote is programmed in.
– You have done a systems learn.
– There is adequate power going to the board.
Remotes or wireless keypad not working.
– Re program remotes by pressing the RF learn button until a blue light next to it comes on. Press the remote ONCE and it should flicker. Now wait until the light goes off and try again.
– You can program in several remotes or devices at a time however all signals need to be sent before the blue light goes off again.
– Push the button fairly solid and hold it in for a whole second. The blue light should flicker.
– When programming remotes press the top left button ONLY. The rest of the buttons will program themselves in with it.
– If the blue light is on continuously without pressing the RF learn button it means the receiver is faulty and needs to be replaced.
– The blue light will still flash when a remote that has not been programmed in is used. It will however not activate.
– Reset the keypad. Do this by flicking off the front cover with a small screw driver. Undo the 2 nuts, turn over and repeat until left with the control board on the casing. Undo the 3 screws in the corner. Turn over the circuit board and there is a button there. Hold it until you hear a beep. Try keypad again and reassemble.
Lights on the board but arm(s) not moving.
– Check that the battery is 24V+
– Make sure your connections aren’t loose.
– The power input is feeding in 24V+
– The gate is free from any obstructions.
– The arm is locked into place (A good way to test this is if you can move the gate freely, then it won’t work via the motors).
– Ensure a systems learn has been done from start to finish.
– You have correctly wired the wires from the rams to the control box.
Blue light stays on permanently
– Ensure you have waited the full 10 seconds.
– Try depowering and repowering the board.
– If it still keeps glowing please call or email EasyGate. Receiver may need replacement.
Gates remain open after systems learn/one arm stays open and the other one closed.
– Ensure you have matched the + and – of each ram to the equivalent + and – motor symbols on the board.
– Clear any obstructions to the gates.
– Make sure that the rams are going no further than 100 degrees.
– The dip switch setting should be set for a double swing and not a single.
– If LED 1 is a solid red hold systems learn until it flashes. Then press the remote top left hand button once.
– Ensure the motors are locked in.
– Increase the power amp settings by following the dip switch settings (mentioned above).
Gates not fully opening or closing
– Ensure there is nothing obstructing the gate or the rams.
– If the gate is a bigger or heavier gate change the power settings using the dipswitches (1st set of dip switches). You should not have to use the maximum power setting. This is intended for a 500kg double swing gate (or 250kg single).
– Re-do the systems learn.
One gate opens part of the way/not at all.
– Make sure you are pressing the top left hand button. The other buttons do have their individual functions.
– Dip Switch 7 setting has been set correctly.
– Both rams are wired onto the control board correctly. They should identical. I.E. black, red. Black, red.
LED1 on full time
– LED1 on full time means the system learning is not completed, simply just do the system learning again
Single gate LED1 stays on.
– Dip switches 1 and 2 on bank 3 are ON
– Dip Switch 7 on bank 1 is OFF
– Battery clip is connected.
– The motor is connected to MO1 and not MO2
– Press and hold SYS-LEARN for 3 seconds until LED1 starts flashing again.
– Press the remote once and wait until it starts moving. This can take up to 5 seconds. Do NOT obstruct the learning process. The gate will open and close several times.
LED2 on full time
– The LED2 is for the additional accessory, like push button or keypad connect to D or S terminal. If the LED2 is on full time mean someone is holding the remote, issue with the receiver board, if is on all time, remove the receiver board to see if the LED2 is off, if yes, change the receiver board.
Remote/ keypad range is less than 20M
– Make sure the antenna is attached and screwed in on the control board.
– Make sure there is nothing obstructing the antenna such as the power cable or motor cables.
Batteries not holding charge
– Check the cables from the batteries are connected to the control board (marked “BAT”) via the white connector block. Check your transformer is switched “on” and you have 24v AC at the control board white connector block. Check transformer fuse. Check wires are making contact correctly inside the fuse connector block. Check battery cable connectors have not separated from the wire cable.